Listening to your client means being open to other viewpoints and having the courage to challenge them. It is getting tougher to make these calls with the pressure of serving your client, taking a risk and dealing with the pressure of time and cost. A recent article by Ram Charan says, "You can't be a wimp, make the tough calls." He was speaking about the CEO and conquering indecision in chaotic changing environments and markets. However, his views pertain to all of us as we

SBC August Newsletter Late last year, I met three incredible Recruiters at a learning forum we hosted in Seal Beach. We were training Recruiters to expand their consulting skills so that they were more proactive in helping their clients make the best talent decisions. Our three guests from the Davita corporate office in Denver brought so much passion to the group discussion; I had to learn more about this team, their culture and their leader Simone Bobolz, who is the Recruiti